AI Automation Services · UK Businesses

AI Automation Services for UK Businesses

Automate repetitive business processes with AI — from invoices and document processing to workflow automation, reporting and system integration. FITSOL connects AI to the systems you already use, with human oversight and a full audit trail.

30 min Free process audit60–85% Fewer manual touches*100% Decisions logged*
*Indicative ranges for suitable, well-chosen processes; confirmed against your data during the audit.
UK company — Registered in England & WalesDelivery — United Kingdom & United StatesResponse — Within 1 working hour
Invoices & POs PDF, scan, email Shared inboxes Inbound email Portals & EDI Supplier feeds FITSOL Automation Engine CAPTUREEXTRACTDECIDEPOST ERP posted Coded & matched CRM updated Records in sync Exceptions Sent to a human FULL AUDIT TRAIL WRITTEN WHERE WORK ARRIVES Invoices · Inboxes · Portals · EDI FITSOL Automation Engine CAPTUREEXTRACTDECIDEPOST ERP · CRM · Finance updated FULL AUDIT TRAIL WRITTEN
24/7
runs unattended, daily
Human
reviews uncertain cases

Book a Free 30-Minute Process Audit

Tell us about one repetitive process. We’ll map how it works today, estimate the cost of manual handling, and tell you whether AI automation is worth pursuing.

AI Automation Agency

AI automation built around your business

FITSOL combines AI, workflow automation and system integration to remove repetitive work without forcing you to replace the tools your team already uses.

Automate the work

Invoices, document processing, email triage, reporting, onboarding, order processing and other high-volume workflows.

Connect your systems

Integrate ERP, CRM, finance, email and business applications through APIs or secure automation where APIs are not available.

Keep people in control

Low-confidence or sensitive cases are routed to a human instead of being processed blindly.

Measure the outcome

We baseline volumes, handling time and cost before delivery, then measure the improvement after automation goes live.

The problem

Where is your team losing time to manual work?

Most businesses already know which process is slow. The challenge is automating it without disrupting the ERP, CRM, finance and operational systems around it.

Three people, one spreadsheet

Data gets re-keyed between your ERP, your CRM and a shared workbook nobody trusts, and month-end depends on all three agreeing.

Documents that resist automation

Invoices, POs, delivery notes and claims arrive as PDFs, scans and email attachments in fifty different layouts. Traditional OCR gave up years ago.

Automation that broke and stayed broken

A previous RPA project worked until a supplier changed a template. Now the bot is switched off and nobody will own it.

Headcount you cannot justify

Volume is up, budget is not, and hiring two more coordinators to process the same forms is not a strategy.

Size it yourself

How much is one manual process costing your business?

Use the estimator for a quick indication of the opportunity. We calculate the real business case against your actual volumes, handling time and loaded staff cost during the process audit.

Items processed each month
Minutes of handling per item
Loaded cost per hour
Expected automation rate
Indicative annual saving
on this one process alone
Hours returned per year
Working days released
Get the real number for your process

Assumes a 7.5-hour working day. Excludes error-correction and rework costs, which usually make the true figure higher.

What you achieve

Six months from now, this is what has actually changed

Not capability statements. The specific, measurable differences an operations director can take to a board meeting — each one baselined before we start and reported against afterwards.

60–85%

Fewer manual touches

On a well-chosen document process, the majority of items pass straight through with no human keystroke at all.

90%

Faster cycle times

Work that queued overnight for a person now completes in seconds, at 2am, at month-end, at peak.

2–4

Quarters to payback

Sized against your real volumes and loaded staff costs during the audit — before you commit a penny.

100%

Auditable decisions

Every automated decision logged with its inputs, confidence score and rule applied. Finance and Risk stay comfortable.

How it runs today
An invoice takes roughly three minutes of somebody's attention, every time
Errors surface weeks later, during reconciliation, when they are expensive
Volume spikes mean overtime, temps, or a backlog that quietly grows
Nobody can evidence why a particular decision was made six months ago
Your best people spend their week on work that needs no judgement
With FITSOL automation
The same invoice is read, matched, coded and posted in about twenty seconds
Anything uncertain is flagged at the point of entry, not discovered later
Peaks absorb themselves — capacity is a setting, not a hiring round
Every decision carries its inputs, confidence and rule — traceable and reversible
Your team handles the exceptions and the relationships. The judgement work.
Capability

What we automate with AI

Practical AI automation for the repetitive work that slows your teams down — integrated into your existing systems rather than added as another disconnected tool.

Intelligent document processing

Extract, validate and post data from invoices, purchase orders, contracts, claims and delivery notes — regardless of layout, language or scan quality.

End-to-end workflow orchestration

Multi-step processes across ERP, CRM, finance and email, with routing, approvals, exception queues and SLA tracking built in.

Automated reporting packs

Board packs, KPI reports and regulatory returns assembled, checked and distributed on a schedule with no analyst touching a cell.

Email and ticket triage

Inbound messages classified, prioritised, enriched with account context and either answered or routed to the right person in seconds.

Legacy system integration

APIs where they exist, secure UI automation where they do not. We connect to the systems your business actually runs, including the ones from 2009.

Controls and audit trail

Every automated decision recorded with inputs, confidence score, rule applied and human override — so Finance, Risk and your auditor stay comfortable.

How it fits together

The blueprint we build to

Every engagement is designed as a system, not a feature. This is the shape of it — reviewed and agreed with you before a line of code is written.

Where work arrives
Shared inboxes & attachments
Portals, EDI & supplier feeds
Scans, forms & spreadsheets
FITSOL Automation Layer
01
Capture & classifyDocuments and messages read, typed and prioritised
02
Extract & validateFields pulled, cross-checked against master data, flagged when unsure
03
Decide & actBusiness rules plus AI judgement; low-confidence cases routed to a human
04
Post & reconcileWritten back into ERP, CRM and finance with a full audit record
What the business gets
Hours returned to the team
Faster, cleaner cycle times
An audit trail that stands up
· Human-in-the-loop on every low-confidence case· Runs in your cloud tenancy or ours· Fails safe — never silently
How we deliver

A clear route from idea to impact

Every engagement follows the same five stages, so you always know where you are, what comes next and what you are paying for. No mystery, no drift.

01

Discover

We sit with the people doing the work, map the process as it truly runs, and count the volumes.

Week 1
02

Define

Scope, success measures and the business case agreed in writing before any build begins.

Week 2
03

Design

The automation, its integrations, its exception paths and its security controls, designed together.

Weeks 2–3
04

Deliver

Built, tested against your real documents, run in parallel with the manual process, then switched on.

Weeks 3–7
05

Optimise

Monitored, tuned and supported. Your team trained to run it, with the next process already queued.

Week 8 onward
Start with stage one — book a process audit
Technology

Built on the platforms you already license

We are vendor-neutral by design. Where you already have capability under an existing agreement, we use it rather than selling you something new — and we tell you when the tool you own is the wrong one for the job.

Cloud & platform

  • Microsoft Azure
  • AWS
  • Google Cloud
  • Azure Functions
  • Kubernetes
  • Docker
  • Terraform

AI & document intelligence

  • Anthropic Claude
  • OpenAI
  • Azure OpenAI
  • Azure AI Document Intelligence
  • Amazon Textract
  • Google Document AI
  • Open-weight models

Automation & orchestration

  • Power Automate
  • Power Platform
  • Logic Apps
  • Azure Durable Functions
  • UiPath
  • Camunda
  • Apache Airflow

Business systems

  • SAP
  • Microsoft Dynamics 365
  • Salesforce
  • ServiceNow
  • NetSuite
  • Sage
  • Xero
  • QuickBooks

Data & integration

  • Databricks
  • Snowflake
  • Azure Data Factory
  • SQL Server
  • PostgreSQL
  • MuleSoft
  • REST & GraphQL APIs

Security & governance

  • Microsoft Entra ID
  • Azure Key Vault
  • Microsoft Purview
  • Role-based access control
  • Private endpoints
  • Full audit logging
Why FITSOL

Why UK businesses choose FITSOL for AI automation

Plenty of firms will sell you an automation. Fewer will tell you which process to start with, design for the day it goes wrong, and still be accountable for it a year later. Six reasons operations directors keep choosing us:

Speak to a consultant 0161 883 7701

FITSOL is the trading name of Future IT Consultancy Limited, registered in England & Wales (No. 07644491), headquartered in Manchester and delivering across the UK and United States.

Before you call

The questions we are always asked

How is this different from RPA?
Classic RPA follows fixed rules and breaks the moment a screen or template changes. We combine rules with AI models that read intent and context, so a new invoice layout or an unusual phrasing is handled rather than fatal. Where deterministic rules are the right answer, we use those — the point is the outcome, not the technology.
Will our data be used to train public AI models?
No. We deploy inside your own cloud tenancy or a private FITSOL environment, using enterprise model endpoints with training and retention disabled. Data residency can be pinned to the UK, EU or US depending on where you need it to sit.
What happens if the AI gets something wrong?
Every automation runs with a confidence threshold. Anything below it goes to a human exception queue rather than through to your ledger. All decisions are logged with their inputs so any outcome can be traced and reversed.
Do we need to replace our systems first?
No. Most of our work sits on top of existing ERP, CRM and finance systems. We integrate through APIs where they exist and secure UI automation where they do not.
How quickly do we see a return?
On a well-chosen first process, most engagements are looking at payback inside two to four quarters. We size that during the audit using your volumes and your loaded staff costs, before you commit to anything.
What does the process audit actually involve?
A 30-minute call with a consultant, ideally with someone who does the work day to day. We map one workflow end to end, count the volumes, size the annual cost of running it by hand and score how automatable it is. You get a written summary within 48 hours, whether or not you go further with us.
Can you work with our US operation?
Yes. We deliver to clients in both the UK and the United States, with meetings and support cover scheduled across Eastern and Pacific business hours.
Next step

Find out how much AI automation could save your business

Book a free 30-minute process audit. We’ll identify one repetitive process, estimate its current cost, assess whether it is suitable for automation and give you a practical next step.

Or call us directly 0161 883 7701
UK company — Registered in England & WalesDelivery — United Kingdom & United StatesResponse — Within 1 working hour

Book a process audit

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